Frequently Asked Questions
Everything you need to know about your Jobst shopping experience.
What is the standard shipping time for orders?
Standard domestic shipping typically takes 3-5 business days. International orders may take 7-14 business days depending on the destination and customs processing.
What is your return policy for fashion items?
We offer a 30-day return policy for all unworn items with original tags attached. Please ensure the garments are in their original condition to be eligible for a full refund.
How do I determine the correct size for my purchase?
Each product page includes a detailed size guide with specific measurements. We recommend measuring yourself and comparing it to our chart to ensure the perfect fit.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Google Pay.
Can I track my order once it has been shipped?
Yes, once your order is dispatched, you will receive an email confirmation containing a tracking number and a link to monitor your package's progress.
Are your materials sustainably sourced?
Jobst is committed to ethical fashion. We partner with suppliers who prioritize sustainable fabrics and fair labor practices to minimize our environmental footprint.